1-800-328-2580 and info@spacetables.com
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General Information

Purchase Orders:

All purchase orders must be submitted in writing, via the fax or mail. Each purchase order must be on letterhead, or an official Purchase Order, and bear an authorized signature. Orders will not be scheduled for shipment or entered into production until all questions and credit terms relating to the order are satisfied. All purchase orders will be acknowledged by Space Tables upon entry. Please verify that the acknowledgement matches your original order. This is the time to catch any mistakes!

Prices:

Prices shown are FOB Maple Grove, MN in US Dollars. If you choose the house carrier, we will prepay and add the freight charges to your invoice.

Billing:

Invoices will be mailed to the customer the next business day following shipment.

Lead Times:

Standard lead time is six (6) to eight (8) weeks after order entry. Since we manufacture to order, lead times are contingent upon our supplier’s ability to deliver “color specific” raw materials. We will notify you of a problem. Your acknowledgement will include our scheduled ship week.

Warranty Agreement:

Space Tables, Inc. warrants all products manufactured and/or marketed by Space Tables to be free from defects in material and workmanship under normal usage for one (1) year from date of purchase shown on the invoice. On series 601, 602, 603 all plastic parts for 1 year, metal welds for 25 years. On series 100, 200, 300, 15 years on metal fatigue and welds. Warranty does not apply to misuse, negligence, or accident.

 

Credit Terms:

Payment terms are net 30 days from date of invoice for customers with acceptable credit. Credit terms are established on an order-by-order basis, based on the customer’s willingness and ability to pay obligations as they become due. Accounts that are past due are subject to finance charges of 1.5% per month (18% annually) or the maximum rate allowed by law. Credit terms are subject to change without notice. If you have questions on your account please call Space Tables, Inc. Credit Department. As an alternative to open account, the following payment terms are available:

Credit Cards:

Mastercard, Visa, American Express

Proforma Invoice:

A 50% deposit is required to commence production with the balance payable prior to shipment of order.

New Accounts:

To apply for credit, complete a Space Tables credit application. Credit terms will be considered from this information.

Matching Prior Orders:

On a new purchase order, clearly indicate the need to try matching a previous order. Include original invoice number, purchase order number and the ship date of previous order. Periodically, materials are discontinued by our suppliers and requested materials cannot be supplied. In this event, customer will be notified.

F.O.B. Terms:

We will prepay and add freight charges to the invoice unless otherwise requested.

Select a Space Tables Product

Scheduled Delivery:

Ship week’s are shown on all acknowledgements. Best efforts are made to schedule each order based on customer requirements, material availability, and capacity. Shipment of order may be delayed if credit terms have not been satisfied. Scheduled ship date is subject to change due to strikes, accidents, material availability and other factors beyond our control.

Returns:

Merchandise can not be returned without authorization. Approved returns are subject to a minimum 25% restocking charge and freight costs involved. Actual charges will be determined at time of return authorization. Unauthorized returns will be refused at customers expense.

Freight Claims:

Inspect your shipment carefully. Should your shipment arrive damaged, incomplete or overstated, make appropriate notations on delivery receipt. Report product and/or quality discrepancies to the carrier and to Space Tables Freight Claims Administrator immediately to allow for inspection and prompt issue resolution. You will be responsible for filing claim, saving cartons, etc. for the inspector to review and photograph. The freight company decides on the compensation amount.

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